Description
What if my cat refuses to use the litter box?
Most cats adapt to the new litter box within a month. Place your cat’s favorite toys in the litter box to help. If more time is needed, contact our support team.
Why does the machine rotate every time it is powered on?
The device performs a 1-minute self-check and reset at startup. This is normal and not a malfunction. For any issues, contact after-sales service.
Why does the waste bin have magnetic suction?
1. To ensure the drawer fits more snugly against the base.
2. To reduce the spread of odors .
How often should you clean the automatic litter box?
We recommend cleaning the drum and waste bin every 25 days (except electrical parts). Refer to the manual or watch the detailed video on the product page.
Can the self-cleaning litter box be placed on a carpet?
Absolutely! Our gravity sensor is very sensitive, so just ensure the machine won’t tip over. It can be placed on carpet, flooring, or even a litter mat.
What is the return policy?
30-day exchange and return period, along with 1-year support. If you have any questions, don’t hesitate to reach out to our MeowWhimsy support team.
Product Dimensions : 22 x 21 x 22 inches; 23 Pounds
Item model number : NEO-B
Date First Available : October 4, 2024
Manufacturer : MeowWhimsy
ASIN : B0DJHG6GM2
Country of Origin : China
2024 UPGRADED 100% CAT-SAFE SOLUTION — The new self-cleaning cat litter box combines the litter tray and waste bin into one seamless unit. Its advanced infrared sensors ensure your cat won’t get trapped inside the litter box
GENEROUS CAPACITY AND SAFETY — Designed for cats over 3 months old and weighing 2.2 to 34 lbs, this spacious litter box robot has a 95L dram and a 15L waste bin. Works with all clumping cat litter and provides up to 15 days of scoop-free use for one cat
ADVANCED SENSOR SYSTEM — Multiple anti-pinch technology: MeowWhimsy’s automatic litter box uses radar and infrared sensors to prevent accidents and smart detectors. It pauses when a cat is near or when there’s a weight change, ensuring maximum safety
SMART APP CONTROL — Stay connected with the self-cleaning litter box via the app (2.4GHz WiFi). Monitor and manage your cat’s health and activity, including bathroom frequency, timing, and weight changes, all updated in the app
ULTRA-QUIET OPERATION — MeowWhimsy automatic litter box runs quietly, ensuring it won’t disrupt your sleep or daily routine. Its whisper-quiet design keeps your home peaceful while maintaining a clean and hygienic litter area for your cats
VERSATILE OPERATION AND FRESHNESS — Use our self-cleaning litter box manually or with the app. It works on all flooring types and features a sealed waste bin and removable deodorizer for a fresh-smelling home
COMPREHENSIVE AFTER-SALES SUPPORT — Rest easy with our ongoing service commitment. If you run into any problems, reach out to us anytime. Our dedicated after-sales team is always ready to assist, ensuring your satisfaction with our product
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